Our Feedback Quality Promise
Our Quality Promise Feedback: "We promise to always consider your comments and suggestions and respond to you. We'll take action and develop our services where appropriate".
We want to deliver our promise by getting even better at talking with you, collecting your ideas, suggestions and thoughts and growing them into the great library services you deserve. We also want to get better at letting you know how we have used your ideas and what we have been up to.
Take a look around our libraries at the moment and you'll see lots of examples of the ideas that have already grown into fantastic new spaces, resources, technologies and new ways for us to help you more.
We're also working hard to make it easier for us to talk to one another and share the ideas that make new services grow - in person and online.
Share your ideas with the library and watch them grow ...