Reserving resources

We encourage you to visit both our campus libraries to consult and borrow from our full range of resources. If an item you need is currently out on loan, our reservation service allows you to join a queue to access the item when it is returned.

Services may differ due to COVID-19. Please see our FAQs for more information.

If the item is available on the shelves we expect you to visit the library and collect it yourself. You may request cross-site delivery if the item is not available at the campus where you are based.

How to place a reservation

  1. Find the item you need on using Library Search on our homepage and selecting the 'Books and eBooks' radio button
  2. If the item is out on loan click on 'Reserve this item' and log in using your University user ID and password
  3. Select the library building you want to collect your reservation from and click on the 'Reserve' button.

Things to remember

If the item is available at the campus where you are based or where you wish to collect it from, please collect it yourself.

Staff and students based at our Sunderland Campus are not permitted to reserve items at - nor specify the collection site as - London Campus.

If the item you need is on loan, there may be an e-copy available that you can access immediately. You may like to look at other items with similar titles as they may have the information you need. Library staff are always happy to discuss your needs with you.

Please only place a reservation on an item if you are able to collect it. If you no longer need an item please cancel the reservation so we can make the item available to the next person in the queue.

When your reservation is ready for you to collect we will send a notification to your University email account, this will normally be the next working day. The item will be placed on the reservation shelves at your chosen collection site. Please collect and issue the item using a self-issue machine and your University campus or staff card. We hold items for you for 7 days from the date of the notification. After this time we will make the item available to the next person in the queue.