Reserving resources

You can reserve items to collect from separate reservation shelves at the Library of your choice. If all copies of a title you need are currently out on loan, you can join a queue to borrow a copy when one is returned. You can reserve up to five items at a time.

When Library staff are on campus, we will process the reservation requests. The availability of a title, the pickup location you choose, and the availability of staff on campus all affect how long your reservation request takes to complete.

You will receive a notification e-mail to your University e-mail address when your reservations are ready to collect. You can choose to collect your reservations from The Murray Library on City Campus or St. Peter's Library at Sir Tom Cowie Campus, which will be noted on the notification e-mail.

How to place a reservation

  1. Find the item you need by using 'Library Search'.
  2. Click on the item you would like to reserve (so see options to place a reservation, make sure to sign in to your account).
  3. Under the Get It section, click 'Request'.
  4. Choose a pickup location then send your request.

Things to remember

  • Staff and students based at our Sunderland Campus are not permitted to reserve items at, nor specify the pickup location as, London Campus.
  • Reservation requests apply to all copies of a title, ensuring we can complete your request using any available copy or with the first copy returned if all copies are on loan.
  • If all copies of the title you need are on loan, there may be an e-copy available that you can access immediately.
  • Once a reservation has been added to a title, the loan period for available copies will reduce to 7 days.
  • If you collect the item you have reserved before we have processed your request, please cancel your reservation request before issuing the item to your account.
  • If you no longer need an item please cancel the reservation so we can make the item available to the next person in the queue.
  • When your reservation is ready for you to collect from your chosen pickup location, we will send a notification to your University email address.
  • We hold items for you for 7 days from the date of the notification; after this time we will make the item available to the next person in the queue.
  • Please collect and issue the item using a self-issue unit and your University campus or staff card.

 

Page reviewed: June 2022